Q&A

Q: What exactly does Optipaymnt do?

A: We are a strategic and independent payment advisory partner. We help companies understand, optimize, and restructure their entire payment setup—across all channels and markets. We don’t sell our own tech; we analyze, design, and guide you through the best solution based on your needs and goals.

Q: Why would we need this if we already have payment providers in place?

A: Most companies work with multiple providers, often with unclear pricing structures and outdated setups. We provide full visibility into your current agreements, volumes, and flows—and show you exactly where savings and improvements can be made. In many cases, clients save 20–30% on transaction costs after working with us.

Q: What’s included in a typical project?

A: Our projects are built in four phases:

  1. Assessment – Deep analysis of your current payment flows, suppliers, costs, and pain points.

  2. Blueprint – We design your ideal future-state solution, aligned with your goals and user experience needs.

  3. Requirements – Together with your internal teams (Finance, IT, Marketing), we define all technical and functional requirements.

  4. Procurement – We run the RFP process, evaluate offers, negotiate terms, and support contract finalization.

Q: Do you only work with large international businesses?

A: No. While many of our clients are international and multi-market, we also support growing mid-sized companies that are scaling across countries or channels. If payments are a major part of your operations, we can help.

Q: Are you tied to any specific payment providers?

A: Absolutely not. We are fully independent and have no incentive to recommend any particular provider. Our only goal is to find the best solution for your business in terms of cost, performance, and scalability.

Q: What results can we expect?

A: Clients typically experience:

  • Significant reduction in transaction fees (often 20–30%)

  • Simplified supplier structure

  • Stronger negotiating position

  • Clearer reporting and data insights

  • Better user experience for end-customers

Q: What internal resources are required from us?

A: We handle the heavy lifting, but your involvement is important in key phases like data collection, workshops, and validation. Expect approx. 30–50 internal hours spread across Finance, IT, and Marketing teams over the course of the project.

Q: Can you help if we already started an RFP but aren’t confident in the process?

A: Yes. We can support you mid-process—by sharpening requirements, validating offers, benchmarking costs, or stepping in as negotiation experts.

Q: What does it cost to work with Optipaymnt?

A: We use different business models depending on the size of the organization, the scope of the project, and how the process is structured.

For some clients, especially larger or more complex organizations, we work on an hourly or project-based model—with clear estimates and transparent reporting. In other cases, particularly when we deliver measurable savings, we offer success-based models, where our compensation is tied to the results we generate.

We also offer hybrid approaches, combining a base fee for analysis and strategy with performance-based elements during procurement or implementation.

Our goal is always the same: to create a pricing model that aligns with your priorities, gives you full control over your investment, and delivers clear, measurable value.